Porting your number away from Vodafone

The first step to porting your number away from Vodafone is to contact them to request your PAC code. To ask for your PAC just ring up Vodafone on 191 from your mobile or 0870 0700 191 from a landline. You might have to answer some questions about your account but it’s all very simple.

  • Vodafone must provide you with your PAC immediately over the phone or by text within 2 hours.
  • The PAC code is valid for 30 days. If you haven’t used it within this period, it will expire but you can always order a new one.
  • Your account with Vodafone will remain active until you initiate a number port using your PAC code. After you’ve ported your number away from Vodafone, you account will close automatically.

As soon as Vodafone give you your PAC code, make sure you order your new phone or SIM card from your new mobile phone network – then you can provide your PAC code to commence your number transfer. If you want to know how to port your number into your new mobile provider, just visit our individual articles for each network.

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